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accounts-gapreno
May 25, 2022
Question

How do stop QB recording transfers to and from my Starling Pots?

  • May 25, 2022
  • 1 reply
  • 0 views
I use Starling Bank and have a number of “pots” set up for VAT / Tax etc where I transfer monies too and from these pots during the month eg when I get paid I instantly transfer the VAT amount from the main account into the VAT pot. However this transaction is showing as an uncategorised expense.  The reverse also occurs, if I transfer money back from the VAT pot into the main account QB is showing this as an uncategorised income. 

How do I stop this from happening as they are not income / expenses and don’t want this to skew my figures?

Help!

1 reply

C
Charies_M
May 25, 2022

It's my pleasure to offer some help for you, hjcranford.

 

Credit card transactions are showing differently from bank transactions. If your bank is connected to QuickBooks Online (QBO),  I suggest contacting Starling bank to correct the settings.

 

Once done, I suggest manually updating your bank to make sure changes are applied.

 

To do that:
 

  1. Go to the Banking tab.
  2. Select the bank account and click Update.
  3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.

 

I also suggest you review if there are any bank rules created as this can be another reason why transactions are categorized incorrectly.

 

  1. Go to Bookkeeping.
  2. Select Rules.
  3. Find if there are rules created and review them.

Here are some references that you can check to learn more on how to add, match/unmatch, and reconcile in QBO:

Additionally, since you've already switched to the UK version of QuickBooks, you might find this resource helpful: Help Articles.

 

The Community is always open if you have other questions about managing your bank transactions. I got your back. Have a nice day ahead and take care!

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