How do you post a refund that has been paid directly into your bank account onto Quickbooks so that it appears when you reconcile your bank statement?

Hi loucross149, thanks for joining us here on the Community

If you've already recorded the initial purchase using a bill payment/expense, you can go ahead and record the refund by following the steps below:

1. Create a supplier credit (+ New -> supplier credit​)
2. Complete the date and supplier, category/item, amount & VAT then save
3. Select + New > Bank deposit
4. Choose the correct bank account on the top left, and choose the date when the money hit your account

5. Scroll down and change the 'Acounts are' dropdown to 'No VAT' 
6. Under 'Add lines to this deposit', select supplier under 'Received from', for the account choose Creditors, and enter the amount & save
7. Go to the suppliers page and select New transaction > Cheque
8. Tick the deposit against the supplier credit - the total should show as zero & save

You can now return to your banking screen and the automated match should show to the bank deposit. Get back to us below if you have any Q's. 🙂