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January 10, 2022
Question

How to Link accounts

  • January 10, 2022
  • 1 reply
  • 0 views
Ive tried linking my bank account (barclays) and ny credit cards.( Halifax and mbna) but its not working

1 reply

January 10, 2022

Let's perform some troubleshooting steps to connect your accounts to Online banking, skindeepbylaura-. 

 

The Barclays, Halifax, and MBNA accounts are supported bank accounts for Online banking. We can reconnect your accounts to establish the connection to Open banking. Here's how: 

  1. Go to the Banking menu.
  2. Select Add account or Link account.
  3. Follow the steps to connect the account to online banking again.

 

We can also reauthorise your bank connection in QuickBooks Online (QBO). If the same thing happens, we can manually import your bank transactions into QBO. Then, reach out to our Customer Support Team for them to investigate what's causing this banking issue.

 

You might also want to check our page about understanding if you can update your bank feeds to Open Banking and Open Banking FAQ for additional reference.

 

We can browse this link here if you need help with managing your bank feeds and reconciling accounts. It'll route you to our general bank topics with articles.

 

You can always update us after performing the steps or contacting our support as I want to make sure this is resolved. I'll be right here if you need further help. You have a good one.