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Elena Sandu
September 12, 2023
Question

how to stop the automated matching of a credit note with the other invoices%2Fpayments in the account

  • September 12, 2023
  • 1 reply
  • 0 views

I do not agree with the automated allocation of a newly entered credit note against the other invoices in the account (sales ledger) - how can I disable this, please?

 

1 reply

A
Ashleigh1
September 12, 2023

 Hello Elena Sandu, thanks for posting on the Community page, if you got to the Main cog wheel>account and settings>advanced> automation> toggle off automatically apply credits>save>done  this will then stop it creating the credit notes automatically for you. 

 

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