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XJF499
January 4, 2022
Solved

I am editing an invoice from a previous year where the books have been closed.

  • January 4, 2022
  • 1 reply
  • 0 views

I am attempting to edit an invoice from a supplier to add vat from a previous year and get a pop up asking for a password to complete transaction. I have entered both mine and clients but it rejects this. can you let me now what is going wrong here please.

Best answer by GeorgiaC

Hi XJF499, thanks for joining us on the Community - the password is set by the user who enables the close the books feature within the advanced settings (Cog > Account & settings > Advanced > Accounting) and can be any password (i.e. not related to the User ID login) - are there any other users who may have enabled this? 

1 reply

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GeorgiaCAnswer
January 4, 2022

Hi XJF499, thanks for joining us on the Community - the password is set by the user who enables the close the books feature within the advanced settings (Cog > Account & settings > Advanced > Accounting) and can be any password (i.e. not related to the User ID login) - are there any other users who may have enabled this? 

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    XJF499Author
    January 5, 2022

    Thanks for this, no it was exactly as you said and I had not set a password for this type of edit. followed instructions and all's well, thanks again

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