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February 1, 2021
Question

I am having problems in connecting bank feeds from Starling Bank to QB. Is anyone else having a similar problem?

  • February 1, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

February 1, 2021

Hello Simonb1, 

 

Welcome to the Community page, 

 

Is this a reconnection or a new connection?

 

Do you get any error codes or messages showing up? 

April 6, 2021

I'm having problems too.  It doesn't stay linked for long at all, constantly needing reconnection despite it supposedly being for 90 days.  

April 6, 2021

Hi @Shadowy,

 

I'd appreciate it if you can provide additional details about your issue. Do you get a specific error message or code when your open banking connection doesn't work? 

 

This way, I can provide you an accurate set of steps to resolve the issue. 

 

What I can suggest for you is to view this article: Open Banking connection errors. It's a list of error codes you may encounter when using the open banking connection, along with the troubleshooting steps to resolve them.

 

If you have other questions about this bank connection process, see this article: Open Banking FAQs. Common questions from our users about this type of bank connection are listed in the article, along with their answers. It even includes related links to any changes caused by Brexit. 

 

Post a reply if you have other questions about your online bank connection in QuickBooks Online. I'll be sure to handle it for you.