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May 17, 2020
Question

I am having trouble with linking with Saving accounts to the Banking to reconcile. It goes through the account verification process and says its completed but its not?

  • May 17, 2020
  • 1 reply
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1 reply

IamjuViel
May 17, 2020

Hello, @valeworkshop.

 

Let me share some information to help you ensure that your Saving accounts are connected with QuickBooks. 

 

Just to clarify, what specific bank accounts are you having a problem with? Did you receive any error prompt? This is for me to further check the reason why you're still not able to successfully connect your bank account with QuickBooks. 

 

Just a heads-up, QuickBooks has updated its banking system from banking feeds to open banking connection. It's possible that your bank is one of the accounts that are not yet compatible with this new banking connection. If your bank is using the old bank feed system, you can manually upload your bank transactions to your QuickBooks account. You can go to your bank's website and follow the instructions on how to download them. Here are the supported file formats below:

  • Comma-Separated Values (CSV)
  • QuickBooks Online (QBO)
  • Quicken (QFX)

Here's how:

  1. Go to the Banking menu.
  2. Choose the Banking tab.
  3. Hit the Upload transactions button.
  4. Click Browse, then choose the file you downloaded from your bank.
  5. Select the account you want to upload the transactions into from the QuickBooks account ▼ drop-down menu, then select Next
  6. Follow the on-screen instructions, then click Next.
  7. When you’re ready, hit Let's go.

Once you're done uploading the file, we can now start matching and categorizing your bank transactions.

 

Lastly, I'd recommend contacting your bank's customer care team so we can check whether they're now using the open banking system. You can browse these articles for more insights about the new Open Banking process:

Don't hesitate to leave your comments below if you have other questions about connecting your bank with QuickBooks. I'm always here to help.