I am trying to import credit card transactions onto my credit card account, when i do so my bank account balance deducts these amounts from the starting balance. help?

Hello, clare.

Thank you for reaching out to the Community. Upon reviewing your question, I noticed you posted a similar query in the Community forum, and my colleagues have already provided a solution. I suggest visiting the Community forum and clicking on this link to route you to the posts answered by my co-expert. https://quickbooks.intuit.com/learn-support/en-uk/transactions/re-credit-card-transactions-coming-off-my-bank-balance/01/1374927#M23107.

Additionally, allow me to share the following articles to help track your financial records accurately in QBO: 

• Categorise and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

If you have any further questions or concerns, please don't hesitate to let me know, and I'll be happy to assist you further. Have a great day!