I can't connect to my bank has anyone else had trouble with this?

There are various reasons why your QuickBooks Online (QBO) account freezes when connecting your bank institution, Sales. I'm here to assist you in understanding the potential reasons behind this issue and provide guidance in resolving it.

To better address the issue, may I ask for the name of your bank? This will allow me to verify if there are any known issues associated with the financial institution and determine the best approach to resolving the issue.

Furthermore, your bank could be on ongoing system maintenance, temporarily impacting connectivity. I suggest contacting your bank to verify if there are any ongoing maintenance or specific requirements needed to establish a connection with QuickBooks. Once everything has been cleared from the bank's end, ensure you've selected the correct bank name.

If you're still having trouble after contacting your bank and have verified that there isn't any ongoing maintenance, try opening your QBO account in an incognito or private web browser. You can also utilize QBO-other supported browsers.

In addition, you can organize your transactions by following the guidelines outlined in this article once ready: Categorise online bank transactions in QuickBooks Online.

Keep me posted for further details and inquiries with your QBO banking connectivity inquiry. I’ll jump right back in to assist further. Keep safe!