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Elizaveta_Bortnikova
August 23, 2019
Question

I can't match received money with invoice

  • August 23, 2019
  • 1 reply
  • 0 views

Hey! In my banking tab when I receive money from a customer I can't match it with an invoice, I don't even have  this option, I only can match it with bills but it doesn't make any sense! 

I suppose to match received money with invoices I have issued invoices. 

 Please see screenshot attached. 

In my other quickbooks account i do not have such problems, and idk how to solve it here.

Please help!

1 reply

G
GeorgiaC
August 23, 2019

Hey Elizaveta_Bortnikova,

 

 

Thanks for reaching out to us here! 

 

Is the account that the money was received to a bank account or a credit card account?

 

E
Elizaveta_BortnikovaAuthor
August 23, 2019

Hey Georgia, it's a bank account.

For credit card account and for our connected paypal we don't have such issues, it's working as it supposed to.

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