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Jan 25, 2024 9:17 AM UTC
Question

I cant connect to hmrc for mtd

I get message cant connect== i have logged on to HMRC and re- authorised connection but still getting message. Callback helpline from qb support is not ringing me back

 

1 reply

Jan 25, 2024 12:31 PM UTC

Hello Yvonne, thanks for reaching out to the Community today. We're sorry that you have not received a call back from the automated system. Regarding MTD message you are receiving after re-authorising your MTD connection, can we ask have you gone through the steps in this article on MTD errors?