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info1726
November 12, 2021
Question

I have been suspended from Quickbooks. Missed a payment as I forgot to change bank detail. Pay for the app on my google account.

  • November 12, 2021
  • 1 reply
  • 0 views
I payed on google pay on the App Store and went on to pay what I owed and did but said next payment will come out on the 7th December so I don’t know if I am suspended till then

1 reply

R
ReymondO
November 13, 2021

Thanks for reaching out in the QuickBooks Community page, @info1726.

 

If you've already updated your billing information and paid your subscription, you'll have full access to your QuickBooks Online account again. This means that you can use all of the available features in the program until your next bill. 

 

Please also take note that after your credit card is declined, you have 14 days to update your billing information. During this time you have full access to QBO. After that, your account is suspended and you will have to re-subscribe to access your data.

 

To get more details, check out this article: What happens to my QuickBooks Online data after I cancel?

 

Keep me posted by leaving a reply to this thread if you have more questions or concerns about managing your subscription. I'll get back to you as soon as possible. Stay safe and take care.

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