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Feb 25, 2021 12:23 PM UTC
Question

I have many messages on the Transaction screen in the app saying "There are multiple notifications from your banks". However I no longer have those bank accounts!

Any ideas how I can get rid of these very old messages?

14 replies

Feb 25, 2021 12:29 PM UTC

Hello Icab, 

 

Welcome to the Community page, 

 

Have you tried uninstalling the app and reinstalling it again and see if them messages and accounts go away for you if you no longer have them in your account. 

icabAuthor
Feb 25, 2021 12:33 PM UTC

I have uninstalled and re-installed numerous times. I have no issues when using the web interface, just the mobile app which refuses to let me clear the very old notifications.

 

Feb 25, 2021 12:40 PM UTC

Can you try and clear all data in the app itself and see if that removes them for you, again let us know how you get on. 

icabAuthor
Feb 25, 2021 1:19 PM UTC

No that doesn't work either I'm afraid.