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I
icab
February 25, 2021
Question

I have many messages on the Transaction screen in the app saying "There are multiple notifications from your banks". However I no longer have those bank accounts!

  • February 25, 2021
  • 2 replies
  • 0 views
Any ideas how I can get rid of these very old messages?

2 replies

A
Ashleigh1
February 25, 2021

Hello Icab, 

 

Welcome to the Community page, 

 

Have you tried uninstalling the app and reinstalling it again and see if them messages and accounts go away for you if you no longer have them in your account. 

I
icabAuthor
February 25, 2021

I have uninstalled and re-installed numerous times. I have no issues when using the web interface, just the mobile app which refuses to let me clear the very old notifications.

 

A
Ashleigh1
February 25, 2021

Can you try and clear all data in the app itself and see if that removes them for you, again let us know how you get on. 

I
icabAuthor
February 25, 2021

No that doesn't work either I'm afraid.

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