I have reconciled our bank account pretty much up to date and my quickbooks balance is wildly different to the actula acount balance in the bank. I conclude that when the bank feed was connected we didn't start withthe correct balance. My question is

I'd like to share some information about bank feeds, Annabella4.

The bank and QuickBooks balances must match when performing reconciliation. There are a variety of reasons why your QuickBooks balance doesn't match your actual bank balance. Some of them are as follows:

• Outstanding transactions
• New transactions for a connected account
• Duplicate transactions
• Edited or deleted transactions
• Credit card (liability) account

All of your transactions, both those in the register and those you haven't reviewed yet, have an impact on your QuickBooks balance. While the bank balance is solely determined by the register's transactions. Normally, the difference is caused by pending transactions from your bank, and creating a journal entry doesn't affect your actual bank balance.

If you want to ensure they're equal, consider categorizing and matching your downloaded transactions based on your bank statement, or go to the bank register in QuickBooks to bring all manually entered, added, and matched transactions. Then cross-reference it with the transactions on your bank statement.

Here's how:

1. Click the Accounting menu.
2. Select Chart of accounts.
3. Locate your bank register and hit the Account history link to view all transactions.

If you're still having issues with mismatched troubles, you can get more help from these articles:

• Fix issues at the end of reconciliation in QuickBooks Online
• Fix issues the first time you reconcile an account in QuickBooks Online

If you have further questions, let me know. I'm only one post away.