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-yorkshirevagsol
June 28, 2021
Question

I have to keep reconnecting my bank account to see my latest transactions on the app. Any fix for this?

  • June 28, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

A
Ashleigh1
June 28, 2021

Hello Yorkshirevagsol, 

 

Welcome to the Community page, 

 

Can I ask what bank account is it that you have to keep on reconnecting? 

 

Do you get the same thing when you log on, in the web browser? 

 

Is there any error codes or messages showing up at all as well? 

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-yorkshirevagsolAuthor
June 28, 2021

It’s a starling business account. No transactions show up at all unless I reconnect the account every time. No error codes. Its very annoying.

A
Ashleigh1
June 28, 2021

Right ok thanks for the information please can you reach out to us on either twitter or facebook and send us a private/direct message with your email address so we can look into this more for you. 

 

Facebook - https://www.facebook.com/QuickBooksUK

 

or 

 

Twitter - https://twitter.com/QuickBooksUK

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