I have transactions missing in QB from my bank from the 2nd August 2021 to the 3rd October 2021 and therefore my account isn't reconciling, anyone else had this problem?

I can help bring back those missing bank transactions in QuickBooks, dgbww20-gmail-co.

Missing bank transactions often happen when you have recently updated anything like your account number, username, or password on your bank's website. Let's manually update your account to bring in the transactions in QuickBooks Online. 

I'll show you how.

1. Go to Banking on the left panel.
2. Click on the Banking link.
3. Select the account you’re working on.
4. Next, click on the Update button.

Also, you can check your uncategorized accounts. The missing transaction may be there.

Here how:

1. Go to the Accounting menu.
2. Select the Chart of Accounts tab.
3. Look for the Uncategorized Income or Uncategorized Expenses account.
4. Select Run report.
5. Look for your missing transaction on the report.

If you still can't find them, you can download the missing bank transaction manually from your bank's website and import them into QuickBooks. 

You can check this article to learn more about the WebConnect feature and the detailed steps: Manually upload transactions into QuickBooks Online.

Once everything is back in order, you can begin categorizing and matching your online bank transactions to ensure that they are posted into the appropriate accounts.

Stay in touch with us if you need further assistance with finding those missing transactions. We're always here to help.