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hanb-hair-hotmai
Feb 17, 2022 10:39 AM UTC
Question

I’m trying to connect my quick books account and my bank account it won’t let me

Original commenter did not share additional details

3 replies

GeorgiaC
Feb 17, 2022 1:35 PM UTC

Hi hanb-hair-hotmai, thanks for joining the Community 🙂

 

Which bank provider and account type are you looking to connect, and do you receive a specific error message or code when adding this? 

JP011
Nov 30, 2023 11:14 PM UTC

I’m having the same issue and I’m with Santander 

ChristineJoieR
Dec 1, 2023 1:13 AM UTC

I heard your sentiment, @JP011. I'm here to help you resolve this issue while connecting your bank in QuickBooks Online. I'll provide the steps for contacting our support team in QuickBooks Online.

 

Thank you for providing the details regarding your bank. This information will assist in identifying the issue and exploring potential solutions. I recommend contacting our support team, as they can review your account in a secure environment and investigate any ongoing issues related to your bank.

 

Please see the steps below:

 

  1. Log in to your account.
  2. Click the? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose to Get a callback to connect to us.

 

The Community is here for you 24/7 on the clock. If you need to drop your additional comments, notify us below. Keep safe.

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