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Jan 17, 2019 10:38 AM UTC
Question

Identical transactions

I have two pension payments which go out for the same amount and the on the same day each month, and sometimes QB doesn't import them both, or recognise them.  Is there some way around this?  Bank balance and QB balance are out by exactly the amount of one of these payments.

    2 replies

    JennyTAuthor
    Jan 17, 2019 11:01 AM UTC

    Hi again,

    I think I have sorted it now - the first payment was flagged up differently and so the dates were out of kilter.

    Sorted now!

    Jan 17, 2019 11:11 AM UTC

    Hi Jenny T

     

    We were just looking into this now, I am glad it is sorted. Anything else let us know

     

    Kind regards

     

    Emma