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olga23
April 20, 2024
Question

Im trying to import a journal but it is giving me a problem with the numbering

  • April 20, 2024
  • 1 reply
  • 0 views
Do i use the same journal number for all the lines or do i just put it on the top line of the journal

1 reply

Clark_B
Clark_B
April 20, 2024

Hello there, @olga23.

 

I'd be glad to share some insight so can properly import a journal entry in QuickBooks Online (QBO).

 

To properly import a journal entry, you can simply put a journal entry number on every line so QBO will detect it.

 

I'll add this article to guide you when you want to reverse a journal entry to swap the debits and credits, or delete it entirely: Reverse or delete a journal entry.

 

You can tag me in the comment section if you have any other concerns when importing a journal entry. I'll be around to further assist you.

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olga23Author
April 20, 2024

Thanks for message, but i am still having problems, as this is the message i now get when trying to import.

Multiple memos found for the following journal entries. Go back to your CSV file and correct the info before trying again.

  • 1
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IrizA
April 20, 2024

I appreciate the shared update regarding the error message as you import your data, olga23. 

 

Since you've mentioned having an error as you import your journal entries, you can remove the mapping in your Journal entry or turn off account numbers before you begin importing. Rest assured that you can still turn it back on once your import is complete.

 

Here's how to turn it off: 

 

  1. Go to the Gear icon located in the upper right corner. 
  2. Under the Your Company column, choose Account and Settings. 
  3. In the left navigation panel, select the Advanced tab. 
  4. Under the Chart of Accounts section, click the Pencil icon to edit. 
  5. Turn off the Enable account numbers, then click Save. 
  6. Once everything is set up accordingly, press Done. 

 

To turn on your account number, you can access this website for more detailed steps and information: Use account numbers in your chart of accounts in QuickBooks Online. 

 

You can utilize this article if you encounter other errors as you import your transactions: Common errors for importing bank transactions using CSV in QuickBooks Online.

 

Please let us know if you have further questions regarding importing your journal entries. We're still here to back you up.

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