Inventory Asset Account A/R does not match actual customer invoice and payment.
We are having a problem with inventory assets and how Quickbooks is applying customer invoice payments, which is creating an inflated balance in our Inventory Asset account. As an example, a customer invoice may be for $20,000, and the $20,000 payment is received and applied to the invoice. But the invoice is showing up as $12,000 on the Inventory Asset account, falsely increasing our Inventory Asset account by $8,000. Does anyone know why the entire invoice amount isn't being applied to inventory assets, and how to correct this?
