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r-bould
June 9, 2022
Solved

Is anyone else having issues connecting their QBO to their Lloyd's bank

  • June 9, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by GeorgiaC

Hi Dfarley, thanks for joining this thread - are you receiving the error on the banks site when re-directed, or on QuickBooks? To troubleshoot, please try connecting the account by logging in via an incognito window (on Chrome or MS Edge, press Ctrl + Shift + n to open) 👩‍💻

1 reply

G
GeorgiaC
June 9, 2022

Hi r-bould, thanks for posting on the Community - are you connecting the account for the first time, and are you receiving any specific error when doing this? 🧐

D
Dfarley
June 9, 2022

Hi, I'm also having the same issue,  mine was an existing account that just needed re-authorising after 90 days.  I tried to renew the permissions and it failed, it said to try again later, but it's not a week later and it still does not work.  I removed the bank account from QuickBooks like the help article said too and tried adding the account again but I still get the same error.

 

The bank page says: Due to a technical problem you can't share your data at the moment. Please try again later. We've logged you off of the Lloyds Bank Secure Gateway.

 

and when I go back to QuickBooks it says: 

Something unexpected happened and we can’t connect to Lloyds Bank Business Banking (UK).

Try again in a few hours. (580)

 

 

It's a Lloyds business account if that makes any difference.

Any Ideas?

G
GeorgiaCAnswer
June 9, 2022

Hi Dfarley, thanks for joining this thread - are you receiving the error on the banks site when re-directed, or on QuickBooks? To troubleshoot, please try connecting the account by logging in via an incognito window (on Chrome or MS Edge, press Ctrl + Shift + n to open) 👩‍💻

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