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Feb 19, 2020 12:26 PM UTC
Question

Is there a general problem with updating connected bank accounts today please?

I have tried clicking 'update' many times this morning and the wheels just keep turning and it still says Updated 19 hours ago when they stop

1 reply

Feb 19, 2020 1:03 PM UTC

Hello 5h47on,

 

We do not have any general issues updating accounts on Banking, if you are experiencing latency issues this is likely relating to the browser - I'd be grateful if you could attempt to clear the cache or access through an incognito/private browsing window before attempting an update. 


Get back to us if you are experiencing the same following this!