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Barney1974
August 5, 2020
Solved

Lloyds bank connection keeps failing

  • August 5, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by GeorgiaC

That's great to hear, thanks for updating us Maxivory - usually, when you see a 350 error it's best to disconnect and re-connect the account as the re-authorisation period has expired. Please get back to us if you run into any further trouble. 🙂

1 reply

S
ShiellaGraceA
August 5, 2020

You've come to the right place, @Barney1974.

 

Just to clarify, are you receiving any error messages when attempting to correct QuickBooks to Lloyds? If so, please let us know what error code or message so we can fix it from there.

 

Meanwhile, you can check login to your bank's website and check for a message that requires you to take action. (Example: new terms of service, a special offer, and an announcement regarding maintenance or other site changes).

 

  1. Sign in to your bank's website and work through any messages that require a response from you.
  2. Once all messages are processed, attempt a bank update in QuickBooks.
    1. Go to Banking, then Reconnect.

You can learn about fixing bank errors at these links here: 

I've also added this awesome article about importing bank transactions in CSV which I'm sure you'll find helpful. It has step-by-step instructions that'll guide you through uploading transactions manually.

 

Don't hesitate to come back to this thread with details about the error, or if you have other questions or concerns. We're always here to help. Take care and I wish you have a wonderful day ahead.

    M
    Maxivory
    January 24, 2022

    Hi, does anyone know if there is a widespread probelm at the moment with connecting to Lloyds? I have not been able to sync my transaction data for the last 5 weeks (!) previously it has always been quite reliable.

     

    Here's what happens.

     

    In the QB dashboard I get an alert message prompting me to reconnect. I then see the message:

     

    This account stopped syncing because there's a new way to connect it.

    To fix this, go to the bank or account site in the window we open. Sign in, then return here. (350)

     

    When I try to sign in using the popup Lloyds window I get the error:

     

    Sorry, we couldn't set up sharing

     

    When I close the popup, I see the following on QB:

     

    Something unexpected happened and we can’t connect to Lloyds Bank Business Banking (UK).

    Try again in a few hours. (580)

     

    Any help much appreciated!

    M
    Maxivory
    January 24, 2022

    Hi, I have now resolved this by reconnecting using a Private browser tab (presumably some kind of caching issue..)

     

    (sorry couldnt see how to delete the original reply above)

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