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June 9, 2021
Question

Matching to invoices in the banking tab

  • June 9, 2021
  • 1 reply
  • 0 views

I'm having issues with matching money that comes into the banking tab.

(this only happens when the invoice is already marked as paid.)

Here is what i'm doing:

i go to banking > for review.

I see for e.g. £300 came in. I know which invoice it's for.

I go to 'find other matches'. The invoice i want is not one of the options.

I find that invoice in the search tab. I go to the 'recieve payment' connected to it.

I delete the 'recieve payment.' Now the invoice is open.

I then go back to the banking, back to that pay-in, press 'find other matches'.

The invoice comes up and I can match it.

 

IS THERE NO WAY TO MATCH A BANK DEPOSIT TO A PAID INVOICE?

1 reply

June 9, 2021

Hi Henny Neuman

 

Did you reconcile the invoice payment using the reconciliation tool prior to trying to find the match to this? This generally would be the only reason why the match would not show, as you're able to match to open invoices and invoice payments.

 

Thanks!