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Simon J
September 23, 2020
Solved

MetroBank Open Banking Not Working Again

  • September 23, 2020
  • 2 replies
  • 0 views

Further to previous issues with QBO's open banking to MetroBank, this had appeared to be resolved and was working as off Thursday last week (17th September). However I have been trying to update my bank account this morning and the connection appears to be down again.

 

Is anyone else experiencing problems with the MetroBank connection again?

Best answer by Ashleigh1

Hello Simon J, 

 

Welcome to the Community page, 

 

When you try and reconnect your Metro bank are you getting any error messages or codes?

 

If so could you send us a screenshot of them please. 

2 replies

A
Ashleigh1Answer
September 23, 2020

Hello Simon J, 

 

Welcome to the Community page, 

 

When you try and reconnect your Metro bank are you getting any error messages or codes?

 

If so could you send us a screenshot of them please. 

S
Simon JAuthor
September 23, 2020

Hi,

 

Seems like was just a temporary issue. I tried 3 or 4 times between 9 & 12 but unfortunately didn't take a screenshot of the actual error message/ code.

 

Just tried again now (15:00 BST), however, and it's working again so assume whatever the issue was is now resolved.

 

Thanks for coming back to me.

 

Kind regards,

 

Simon.

A
Ashleigh1
September 23, 2020

Thanks, great to hear Simon that your Metro bank is all connected back up again for you. 

J
JulieTilke
January 5, 2021

The link seems to be down again and has been for several days......................................

Any update?

D
DeeGee
January 5, 2021

Don't know if it helps or what country you are in Julie but I have checked as at 10:35 today and it is working for me.

I find the connection hit and miss but it's odd that it's working for some and not for others.

Quickbooks has a desktop application, have you tried that?

 

Oddly enough although I have just this second 'successfully??' updated the website graphics shows an update of a day ago???

 

 

OK, weirdly enough after telling you to check the desktop app, that is just now showing as offline.

J
JulieTilke
January 5, 2021

Thanks .

 

Maybe, I've just been unlucky.

Just managed to successfully update via the website, even though the desktop app was still giving me the pesky 'Sorry, we can't update your account. Please wait a few hours and try updating again (102)' when I tried. No luck with the mobile (IOS) version of the app either.

 

The link just seems really unreliable. I'm UK based, but I can't see that should make any difference at all.

 

 

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