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A
Anonymous
April 4, 2022
Question

Monzo account won't connect

  • April 4, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

G
GeorgiaC1
April 4, 2022

Hi rosaandthemoon-g, thanks for joining the Community 😊

 

Do you receive any specific error code or message when connecting the account, and have you tried connecting this on more than one web browser?

A
Anonymous
April 4, 2022

This is all the comes up. Tried the browser and the app and was on the phone for ages to quickbooks they couldn't help. Also tried using different bank account it still had same code 

G
GeorgiaC1
April 4, 2022

Thanks for getting back to me, I'm unable to see any attachment on your post, please try attaching this again or copy and paste the error message below so that I can check this further. As an additional troubleshooting step, please check that you have pop-up blockers disabled and then connect via a private browsing window (you can press Ctrl + Shift + n in Google Chrome or MS Edge to open this).

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