Skip to main content
Anonymous
Apr 4, 2022 10:22 AM UTC
Question

Monzo account won't connect

Original commenter did not share additional details

3 replies

GeorgiaC1
Apr 4, 2022 10:53 AM UTC

Hi rosaandthemoon-g, thanks for joining the Community 😊

 

Do you receive any specific error code or message when connecting the account, and have you tried connecting this on more than one web browser?

Anonymous
Apr 4, 2022 10:55 AM UTC

This is all the comes up. Tried the browser and the app and was on the phone for ages to quickbooks they couldn't help. Also tried using different bank account it still had same code 

GeorgiaC1
Apr 4, 2022 11:18 AM UTC

Thanks for getting back to me, I'm unable to see any attachment on your post, please try attaching this again or copy and paste the error message below so that I can check this further. As an additional troubleshooting step, please check that you have pop-up blockers disabled and then connect via a private browsing window (you can press Ctrl + Shift + n in Google Chrome or MS Edge to open this).

Terms & ConditionsAccessibility statement