Skip to main content
K
Katie W
August 26, 2021
Question

Multicurrency bank accounts

  • August 26, 2021
  • 1 reply
  • 0 views

We are based in the UK and also have an Irish account which we use for paying for some services we use in Ireland.  We have had a problem accessing this account, which has just now been sorted out, and I have updated my bank feeds for this account.

Previously it would let me match my invoices with the corresponding payment. Now this does not seem to be possible, so do I just do a bank payment for that transaction so that it shows up in my reconciliation and then exclude the transaction from the bank feeds. I am presuming this is what I should do but just looking for confirmation.

I know they are just trying to improve the program, but I wish they would stop changing things!

1 reply

A
Ashleigh1
August 26, 2021

Hello Katie W, 

 

Welcome to the Community page, 

 

It should allow you to match the invoice on the banking page as long as the date, amount and account is the same it will show as a match for you. What is happening now when you try to match the invoice to the payment in the banking section? Do you get any error message or anything show up? 

K
Katie WAuthor
August 27, 2021

@Ashleigh1 Thank you for your reply

No I do not have an option to find a match at all, that I have on my GBP accounts, when I make a payment with the same date and amount on it isn't finding it either.  

This is for invoices in Euros, paid in Euros from our Irish bank account.

I read somewhere in the help that finding a match wasn't possible with different currencies, but it used to work fine.

This is also not a direct bank feed but an imported csv file.

K
Katie WAuthor
August 27, 2021

 

No find a match option

Terms & ConditionsAccessibility statement