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simon-simonhisco
Jan 24, 2023 10:24 AM UTC
Question

My bank connection keeps drops out. Every day in fact. Today it won't connect at all

Original commenter did not share additional details

3 replies

GeorgiaC
Jan 24, 2023 10:39 AM UTC

Hi simon-simonhisco, thanks for joining the Community - which bank provider are you with, and do you receive a specific error when connecting or updating the account? 🧐

simon-simonhiscoAuthor
Jan 24, 2023 10:41 AM UTC

It's the co-op bank. Actually I've just been told on the phone that there is an issue with the co-op.

GeorgiaC
Jan 24, 2023 11:35 AM UTC

Thanks simon-simonhisco, yes we're aware of an issue with this provider - please await further updates on our investigation for this by email. 🙂

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