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Apr 21, 2020 12:47 PM UTC
Question

My Clydedsdale bank feed does not work. I contacted them. They are on Open Banking. They said to contact you. Could you please help resolve. (111) Melinda

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2 replies

Apr 21, 2020 4:26 PM UTC

Hi mwallman, 

 

Thanks for joining us here on the Community. 

 

We're working closely with banks to introduce the new Open Bank feed integrations, at the moment there is no connection to Clydesdale Bank however we'll be updating the article linked here as soon as this is available. 

 

In the meantime, to continue using your account, please refer to our guide here to update using CSV imports. 

Apr 24, 2020 7:22 AM UTC

Georgia,

 

I have just asked the same question to moderator James and been told this issue was resolve? 

Why is this taking so long.

 

It looks like delay tactics because I am sure many will leave quickbooks in droves if this is not resolved soon. Me being on of them. 

 

Uploading CSV files or excel files is not acceptable. We are paying for a service and not getting it? 

 

Some immediate action is required here, totally unacceptable. 

 

Are you going to have an open banking platform for Clydesdale bank?