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February 7, 2020
Question

My QB has stopped linking with my Barclays Bank account. Tried getting in touch with QB but no response. Any ideas please?

  • February 7, 2020
  • 1 reply
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1 reply

February 7, 2020

Hello @thewoldslittlehe,

 

Let's update your bank's sign-in info to re-establish your bank connection. Let me walk you through the step-by-step process.

 

  1. Go to Banking, then Banking at the top.
  2. Select the account in question, then Update. QuickBooks Online tries to connect to your bank to manually update your account.
  3. Type in your updated username and password. If an error will appear, click Reconnect my account. Tick the Pencil (Edit) icon next to the bank name, then Edit sign-in info.
  4. Hit Save and connect. Then, I'm done, Let's go!.

You might also want to check our page about understanding if you can update your bank feeds to Open Banking and Open Banking FAQ for additional reference.

 

Thanks for dropping in the Community today. Know that I'll be around if you need help with anything else. Cheers!