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Photographyshaw
November 28, 2018
Question

Natwest Bank- Uploading old transactions-

  • November 28, 2018
  • 1 reply
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Newbie here.

 

I have downloaded the data file from Natwest. I have opened up the CSV file and removed files that are not needed. First issue... 

Looking at previous help questions it mentioned there should be a max of 4 columns. Now my In's and out's are in the same collum so i only have 3. I save this and go to up load, it previews all the data and i ensure the collum titles are correct and then press continue and nothing happens. It takes me back to the original screen where i started out to upload.. What am i doing wrong??

    1 reply

    JamesC
    JamesC
    November 28, 2018


    Hi Photographyshaw,

     

    You don't NEED to combine the money in and money out columns, so perhaps undo that change, and then try to upload it as the "two column" format when mapping the columns - That would be my first check. Do you have positive and minus numbers in the single column?

    Failing that; do standard browser tidy-ups, which is clearing cache and cookes - see this link - https://community.intuit.com/articles/1771543-how-do-i-clear-my-browser-cache-and-temporary-internet-files

     

    Let me know how the troubleshooting affects it.

     

    One last thought - How many rows are there? How big is this file?

     

    Thanks,

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