New user and trying to link my starling account with the quickbooks soletrader app.

Welcome to the Community forum, The New England. The ability to save your preferred main use of accounts is essential in accurate financial tracking and management. I'll provide some troubleshooting procedures below to rectify this matter.

There are times that the application faces problems due to these factors:

• Temporary glitch in your device
• Excessive data build-up
• Outdated app version

To isolate this situation, kindly restart your device and retry saving your main use of accounts preference from the QuickBooks Sole Trader app. Once you encounter the same problem, you can clear your app's cache or update the application. Doing these can help the app regain its full functionality and eliminate temporary anomalies in the system.

Please refer to these steps to clear your device's cache:

Android devices:

1. Navigate to your device's Settings.
2. Choose Apps/Applications/Application Manager (depending on device).
3. Select the QuickBooks Sole Trader app from the list.
4. Press Storage and tap Clear cache.

iOS devices:

1. Go to your device's Settings.
2. Select General, then iPhone Storage.
3. Choose the QuickBooks Sole Trader app from the list.
4. Tap Offload App.

If the issue persists, you can consider updating the application through the Google Play Store or App Store. Here's how:

Android devices:

1. Open the Google Play Store app
2. Enter QuickBooks Sole Trader in the search field.
3. Update the app.

iOS devices:

1. Open the App Store app.
2. Tap your profile or the My Account button in the top right corner of your screen.
3. Locate the QuickBooks Sole Trader app from the list and select its designated Update option.

Alternatively, you can initiate the selection through your device's web browser to narrow down the result.

Finally, you may access this article, which answers the frequently asked questions about sole traders in QuickBooks. Just navigate to the Sole trader questions. Answered. section of this link to learn more: Accounting software for Sole Traders.

If you have more questions about saving your main use of account preference, feel free to reply to this thread. The Community team is always here to help.