Skip to main content
Feb 11, 2019 1:01 PM UTC
Question

Paypal cancelled transaction being pulled through

I have linked our paypal account to banking section on quickbooks online. When its pulled through its showing £1.00 values against cancelled payments. How do i get rid of these?

    1 reply

    Feb 11, 2019 1:26 PM UTC

    Hello parentapps,

     

    Welcome to the Community - thank you for your question!

     

    You can exclude these by ticking the box next to the transaction and clicking Batch Actions at the top of the transaction list - you would then select exclude selected. This will move the transaction to the Excluded tab, where you can tick and delete.

     

    Please let us know if you have any further questions.

     

    Thank you,

     

    Talia