Question
QB glitched yesterday costing me to loose a whole day uploading receipts. I’ve lost half and none have sync with app. Is it worth leaving QB is there anything better?
Would a transfer after a year of getting to know QB be worth the hassle? I was just about to use it as my full book keeping account, saving me time using excel every month and working it all out for my self.
Then this all happened. And I’m loosing faith the company understands how difficult self trading is becoming.
This morning has tipped me over the edge after spending 2 hours explaining the fault is on multiple devices and therefore cannot be an isolated cache fault.
I’m now awaiting for the technical team to respond and hopefully be a step closer to find my receipts and link it all to my app.
My frustration with it all. Is the time and effort this company seems drag. I’m self employed and the time spent with these problems is at an extreme cost to my income.
I spoke with annoyance, trying to clarify the problem is beyond their troubleshooting questions. The process is too long.
To then find out, the in house communication doesn’t exist. Confusion when I realised the manager hadn’t received the email because it wasn’t sent to his team. It went to someone else’s.
Should be able to report technical faults directly to the team that can resolve.
At no fault to the staff everyone is trying to do a great job. They shouldn’t have to deal with faults like mine.
Then this all happened. And I’m loosing faith the company understands how difficult self trading is becoming.
This morning has tipped me over the edge after spending 2 hours explaining the fault is on multiple devices and therefore cannot be an isolated cache fault.
I’m now awaiting for the technical team to respond and hopefully be a step closer to find my receipts and link it all to my app.
My frustration with it all. Is the time and effort this company seems drag. I’m self employed and the time spent with these problems is at an extreme cost to my income.
I spoke with annoyance, trying to clarify the problem is beyond their troubleshooting questions. The process is too long.
To then find out, the in house communication doesn’t exist. Confusion when I realised the manager hadn’t received the email because it wasn’t sent to his team. It went to someone else’s.
Should be able to report technical faults directly to the team that can resolve.
At no fault to the staff everyone is trying to do a great job. They shouldn’t have to deal with faults like mine.