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edseymour
July 2, 2021
Question

Quick books cannot connect to my bank. AGAIN

  • July 2, 2021
  • 1 reply
  • 0 views

Once again QB cannot connect to my bank, The CoOperative in UK. 

As soon as I click on banking it starts to update, without being asked to do so, and an error message comes up telling me to try again in a few hours. Been a week now, so something not right.

1 reply

C
Charies_M
July 2, 2021

Let's get this working for you, edseymour.

 

This connectivity issue needs to be sorted out with The CoOperative in UK bank by going to your bank's website and check if there are ongoing system maintenance or updates.

 

Otherwise, you can manually update your bank This helps refresh the connection between your bank and QBO. I'll show you the steps below:

  1. Go to the Banking menu,
  2. Select Update. If you only want to update some accounts, select the unwanted ones, then select Update now.
  3. If asked, enter your Multi-Factor Authentication (MFA) credentials. Then select Continue update.

For common bank errors and their fix, feel free to go over this article: Fix Online Banking Errors in QuickBooks Online.

 

If you have other questions on future tasks, feel free to access our Help Articles.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

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