Quickbook books balance and bank balance are not matching

Hello there, WendyS7.

Let me share some resources about the differences between QuickBooks balance and bank balance.

It's possible that the records in your QuickBooks may have more or fewer transactions than your bank records. Several factors can affect the balance of your bank accounts, particularly your downloaded bank transactions.

There are various reasons why these balances may not match, including missing transactions that need to be recorded, duplicate or incorrectly entered transactions, an incorrect beginning balance in QuickBooks Online, or if previously reconciled transactions were edited or deleted.

To address this issue and ensure that your records match, you can categorize and match your downloaded transactions based on your bank statement. You can follow the steps outlined in this article: Categorize and match online bank transactions in QuickBooks Online.

Additionally, I've included a helpful reference with the resources needed for working with bank feeds and reconciling accounts: How to reconcile your accounts in QuickBooks Online.

If you need further assistance with managing your bank transactions and books in QuickBooks Online, feel free to reach out. I'm always here to lend a hand.