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ricktwo
May 25, 2018
Question

Quickbooks online payroll

  • May 25, 2018
  • 1 reply
  • 0 views

We have been running Quickbooks Desktop for many years and during that time have had several bank accounts.

We have just moved to Quickbooks online UK to run payroll in particular. When I run the payroll and submit it allocates the payment to employees to an old bank account which is now inactive. How can I get Quickbooks online to allocate the payment to the correct bank account and how can I make the old bank accounts inactive. I have tried to make them inactive but I have so many transactions allocated to them that transferring those transactions is not feasible.

Does anyone have an answer.

    1 reply

    AshH
    AshH
    May 29, 2018

    Hi ricktwo.

     

    Thanks for contacting the Community.

     

    I can certainly see how this would be frustrating if the journals are posting to not only the wrong bank account, but an inactive bank account.

     

    You would have the option of modifying the payroll journals to edit the bank account to which they post, here you will just be able to access the journal and change the bank account over to the desired account.

     

     

     

     

    R
    ricktwoAuthor
    May 30, 2018

    This is a really long winded way of doing it. For each employee it creates about 6 journal entries - for 20 employees that is 60 journal entries to change. Why can't I either make old bank accounts inactive of have the facility to tell the system which bank account to allocate the payments to?

     

    A
    Anonymous
    May 30, 2018


    Hi RickTwo,

     

    Can I check, are there balances in the old bank accounts or are the balances at zero and we simply need to keep the transactions within the books for historical reporting?

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