Quickbooks SE - Does Technical Support actually know what it's doing??

Been reporting for weeks now the fact that Managed Bank Accounts while still importing daily transactions will NOT display the connected bank account balances on my computer but will in the app version. Why, and this means you cannot then renew your bank connection when requested as the bank account does not display? Various platitudes from Support and meaningless clap trap but still no resolution. A quick look at many of the comments posted here seem to relate to problems with bank connections.

Actively now looking elsewhere as if you cannot get connected bank accounts to display what is the point of QBSE???