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May 4, 2020
Question

Quickbooks will not update my barclays business account

  • May 4, 2020
  • 1 reply
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1 reply

katherinejoyceO
May 4, 2020

Hello there, @garylee_wilson. I'm here to help make sure you're able to update your bank transactions for Barclays Business banking account.

 

Possible reasons why QuickBooks is not updating your connected bank account are the following: 

 

  • Your bank may have implemented changes to their service offerings, Web Connect, or Direct Connect.
  • An update on your bank’s information such as the name (bank merger), account number, and login credentials requires you to refresh it in QuickBooks.
  • You may have an Inactive Bank Account enabled for Online Banking in QuickBooks.
  • There may be ongoing maintenance on your bank’s website.

 

To fix this, log in to your bank’s website outside QuickBooks first. Then, review your posted transactions and check for any connectivity error notifications. 

 

Once completed, log in to your QuickBooks Online account, let's do the manual update to fetch the new transactions from your bank. 

 

  1. Go to Banking on the left tab, then select the account.
  2. Choose Update. If prompted, enter your Multi-Factor Authentication (MFA) credentials.
  3. Click the Continue update.

 

This will restore the bank connection and will trigger updates to your bank transactions. You can check this article for more detailed information: How to manually update an account to fix banking errors. It also contains lists of common banking errors and their fixes. 

 

Please let me know if you have other concerns. I'm always around to help.