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Aug 21, 2019 11:33 AM UTC
Question

Quickbooks won't connect with Handelsbanken but says it has updated - doesn't even go through security- What can I do to restore connection?

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1 reply

Aug 21, 2019 12:26 PM UTC

Hey Bombus,

 

Thanks for your post and welcome to the QuickBooks Online Community!

 

Can you try signing in via an incognito/private browsing window and going to Banking > select the pencil icon on the bank account > edit sign-in info. This should take you though steps to enter your banks security information to update the account. 

 

Let us know if this does not fix the connection :)