Rbs Digital not able to be linked to QB

Hello there, @JamesStansfield.

I'd like to ensure that you'll be able to know the time frame as to when your bank will be able to connect with QuickBooks Online.

To confirm how long would it take to process and approve the request that you've processed, I recommend contacting our Customer Care Team. They'll be able to provide updates about the status of your request.

To reach them:

1. Click on Help at the top menu bar.
2. Hit on the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.

For now, to get your work done, you can manually upload your bank transactions in the system.

Here's how:

1. Click Banking from the left navigation panel.
2. Pick File Upload from the Update drop-down menu or Upload transactions manually if there isn’t any bank connected to QBO.
   
3. Select Browse and choose the file you downloaded.
   
4. Choose an account from the list, then Next.
5. Follow the on-screen instructions to map the fields.
6. Select the transactions to import.
7. Click Yes.
8. Hit Let’s go.

Please see this link for more details: Manually upload transactions into QuickBooks Online.

I'd also encourage you to visit our QuickBooks Online blog site to stay in the loop with our latest news and updates. 

Let me know if there's anything else you need help with. I'm just a click away. Have a nice day!