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DBCerigo
September 21, 2019
Question

Re: Connecting with Starling Bank account - Unable to post

  • September 21, 2019
  • 1 reply
  • 0 views

Anyone else not able to post on this topic? "Connecting with Starling Bank account"

 

The cynical side of me would say the topic has been locked, but if others can post then I guess it's just my account :) This is the error I get every time I attempt to post. 

 

 

1 reply

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Anonymous
September 21, 2019

This topic is still open, DBCerigo.


As I checked this thread (Connecting with Starling Bank account), seems like you were able to post your answer successfully. There are instances that the overloaded files stored in your browser is causing you not being able to post your answer. 


In this situation, you might want to use a private window when opening the Community site. Clearing your browser’s cache or switching to a different one would also help.  


Nonetheless, thanks for sharing your thoughts about this certain topic. Drop by again if you need anything else. 
 

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DBCerigoAuthor
September 22, 2019

Hi yep thanks,

 

Do you know if there are restrictions on posting links in a message here? As removing a link from the attempted message seemed to be the thing that fixed it.

 

If so then there might be a better message to present to the user then "An Unexpected Error has occurred." if it is a disallowed link in the message that's causing it. 

 

No worries though :) 

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Anonymous
September 22, 2019

Hi DBCerigo,

 

Our system filters any links before posting them. If there are unacceptable commands or formats, the "An Unexpected Error has occurred." message will show. It's the error message for all kinds of errors in the Community. 

 

However, I can certainly pass it along to our products engineers. We will make sure to put emphasis on which part of the content that's causing the error.

 

 We appreciate your feedback. If you have other questions, please let us know. We are here to help. 

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