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aj-smallprintsde
March 31, 2023
Solved

Reconciling a Credit Card with an end balance in credit - 129.27CR. How do I enter my end balance when reconciling? QB assumes a negative balance and won't reconcile.

  • March 31, 2023
  • 2 replies
  • 0 views
All transactions on my statement are present and correct and ticked in the reconcile. The missing amount is exactly £258.54.
    Best answer by GeorgiaC

    Hi aj-smallprintsde, thanks for getting back to us here with that screenshot - please edit the ending balance to a negative value using the dash symbol (e.g. -129.27). This represents a credit balance for the CC and should allow you to complete the reconciliation. 

    2 replies

    Daniela_A
    Daniela_A
    March 31, 2023

    Let's get your books straightened, @aj-smallprintsde.

     

    I'll ensure you'll be able to find the missing amount.

     

    We can start by reviewing the previous reconciliation. Make sure that amount entered matches your bank statement as well as the ending date associated. 

     

    If everything is matched, feel free to look back for some of the causes why you’d encounter ending balance discrepancies:

     

    • An incorrect ending balance at the start of the reconciliation.
    • Missing or duplicate transactions in QuickBooks.
    • Someone entered transactions into QuickBooks that haven't cleared your bank yet.
    • Duplicate transactions.

     

    Here's an article that you can utilize to learn what to do if QBO doesn't match your bank statement at the end of a reconciliation: Fix issues at the end of a reconciliation in QuickBooks Online.

     

    Please don't hesitate to reach out to me here should you need any additional assistance. The Community seeks to serve you.

     

    Take care and keep safe!

    A
    aj-smallprintsdeAuthor
    April 11, 2023

    Hi Daniela,

    Thank you for your reply.

    All previous reconciles match and the balances are all correct.

    All entered amounts in Quickbooks match the credit card statement exactly and I have checked these three times.

    When I paid my credit card this month, I overpaid by accident, leaving my account in credit, rather than debit.

     

    I need to amend the End Balance to be an in credit, i.e a plus number, not a minus number. But the default and only option seems to be minus - I assume this is because it's a credit card. Please help.

     

    Screengrab is attached for reference.

    G
    GeorgiaCAnswer
    April 11, 2023

    Hi aj-smallprintsde, thanks for getting back to us here with that screenshot - please edit the ending balance to a negative value using the dash symbol (e.g. -129.27). This represents a credit balance for the CC and should allow you to complete the reconciliation. 

      S
      Sorin ionel
      July 2, 2024

      Management 

      A
      Aldren18
      July 2, 2024

      Hello, @Sorin ionel.
       

      We want to ensure we can provide a timely solution to your concern.  Could you please provide more details about what you are trying to achieve in QuickBooks?
       

      Any additional information you can provide would be appreciated. You can click the reply button below to share more details with us. I look forward to hearing from you soon!

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