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August 17, 2022
Question

Reconciling Multi Currency PayPal Transactions - Shopify Store Owner

  • August 17, 2022
  • 2 replies
  • 0 views

Hi everyone, 

 

I am struggling to reconcile PayPal transactions made in foreign currencies on QBO. Regardless of the currency I am paid via PayPal the figure always pulls through to QBO in GBP. For example if a customer pays me $500AUD on QBO I see £500GBP despite the value of the two currencies being very different!

 

My Shopify sales are synced to QBO via Shopify Connector by Intuit which creates sales receipts for the transactions in GBP at the time of the sale occurring. I have done some research and seen older posts but I can't believe such an important feature does not exist for this to be automatically synced in the correct currency. Am I missing something?

 

I have a few questions:

 

1. I have looked at the various multi currency apps (A2X) and have been told they can't handle currency conversions. I'm not sure I need the amount converting? I have a PayPal balance in AUD which will correspond to the transaction if it was synced in AUD?

 

2. If the amount does need to be converted into GBP how can I do this manually (step by step please)?

 

3. My PayPal balance on QBO only shows me my GBP balance and not the other currencies I hold. How do I sync other currencies to QBO?

 

4. Because of the above my sales figure on QBO is far greater than on Shopify (my only source of revenue, however this is best solved, is there a way of correcting this retrospectively?

 

5. Are there other apps that can handle this for me, if so any recommendations?

 

Many thanks, any help will be greatly appreciated!

 

Thanks,

Guy

 

 

 

2 replies

Fiat Lux - ASIA
August 17, 2022

You need a 3rd party app to reconcile Paypal transactions in multicurrency to QBO.

August 17, 2022

Have you got any examples of apps that can do this? I have looked in the App Store and spoken with the developers of A2X and they have confirmed they can’t reconcile this. There is one other app from SaasAnt that looked like it might solve my problem but I am waiting for a reply from them. Thanks 

Fiat Lux - ASIA
August 17, 2022
May 22, 2025

Hey, I had the same issue with PayPal + Shopify + QBO and was banging my head trying to reconcile multi-currency sales — everything showed in GBP even when I got paid in AUD or USD.

I switched to Synder and it honestly solved everything:

  • It pulls in PayPal transactions in the original currency (no more £500 instead of $500 AUD).
  • It handles exchange rates properly and syncs them to QBO with correct conversions.
  • It tracks each currency balance from PayPal correctly.
  • It helped clean up my inflated QBO sales numbers and fixed historical data too.

I tried A2X but it didn’t help with currency. Synder just works better for this. Highly recommend it if you’re dealing with multi-currency mess. Let me know if you want help setting it up!