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R
rockstarpartybus
June 9, 2022
Question

Record a refund from a supplier

  • June 9, 2022
  • 1 reply
  • 0 views

I have received a refund of £15.21 from a supplier and this amount is showing in the banking menu for money received to be reviewed.

 

Can you please advise step by step instructions on how to do this.

 

And again just to confirm the money is in my bank account and its showing on QB in the banking section for review.

1 reply

A
Ashleigh1
June 9, 2022

Hello Rockstarpartybus, 

 

Welcome to the Community page, 

 

If you have a look at this article link here it shows you all the different scenarios and the  steps you would need to take for each one.  Below is also the steps you can take in order to record the supplier refund. 

 

 

Refund from your suppliers

1. Create a supplier credit (+ icon -> supplier credit​)

2. Choose the correct date and supplier, put in the amount, choose VAT

3. Then click on the + icon again, and choose Bank Deposit, to show that the money went into your bank account

4. Choose the correct bank account on the top left corner, choose the date when the money actually hit your account

5. For Received from choose the correct supplier, for the account choose Creditors, put the amount in, choose no VAT

6. On the Supplier's page create cheque

7. Tick the deposit against the supplier credit (this shows QuickBooks, that the supplier credit has been used, and money was received from the supplier), untick the bill and save and close

8. Match the deposit against the transaction on your banking screen

 

 

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