Recording income

Hi there, Helen731. I'd be glad to discuss some detailed information on how to successfully clear payments for invoices in QuickBooks Online (QBO).

In QuickBooks, when you match a payment with the bank feed, it will automatically clear the transaction without having to manually clear the recorded invoice payment received in the bank register. In this case, when you open an invoice to match it with bank feeds, I recommend clearing it in bank feeds at the same time.

Alternatively, we can also log money-in transactions either as bank deposits or sales receipts. Afterward, we can split the sales receipt from your bank feed among different products and services. Here's how:

1. Go to Transactions, then select Bank transactions.
2. Choose the transaction you want to split in the For review tab, and select Split.
3. In the Product/service dropdown, choose the product or services you want to split the transaction into.
4. (Optional) In the QTY column, enter the quantity of the item. Then, enter the amount in the Amount field.
5. Press Apply and accept.

For more detailed information on the process, I recommend reading this article: Categorise online bank transactions in QuickBooks Online.

In addition, you may also find these articles helpful for information to get an overview of your customers' outstanding balances in QBO: Run an accounts receivable ageing report in QuickBooks Online.

Please tag my name in your reply if you have other questions about recording income-related concerns in QuickBooks. I'm more than willing to assist you further. Have a pleasant day! Cheers!