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tristramoliver
February 1, 2019
Question

Recording transactions without a bank account

  • February 1, 2019
  • 1 reply
  • 0 views

Hi All,

 

I am having trouble with keeping my bank accounts linked to my self employed quick books account.

 

I am able to log in and link them but within a few seconds the link will stop working and then have to re-log into both my bank accounts and give quickbooks permission again.

 

How do I keep the bank account linked? I looked in the forums and there was a thread talking about giving permission to link via an error message but no error message comes up and there is no link.

 

Thank you

    1 reply

    AlcaeusF
    AlcaeusF
    February 1, 2019

    Hello there, tristramoliver.

     

    I'm here to lend a hand with connecting your bank account in QuickBooks Online.

     

    I need to ask a few questions to determine why it's happening on your end. Can you share with me which financial institution you're trying to connect? Are these accounts in the same login credentials?

     

    For now, we can start with trying to connect to your account through a different browser. Let's observe if it's still happening when performing the connection.

     

    If the problem persists, please let us by leaving a comment below. In case you want to reach out to one of our Phone Support Specialists, you can visit the support link below:

     

    https://quickbooks.intuit.com/uk/contact/.

     

    Any additional details you can provide will ensure a timely solution. I'll be on a lookout for your response.

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