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Joe222
July 13, 2022
Question

Revolut bank connection issues (07/2022)

  • July 13, 2022
  • 1 reply
  • 0 views

I have had two banking accounts connected with QBO from Revolut (one with GBP and another one with EUR) for over a year or more. Working on Q2 accounts, the connection needed reconnecting, failed again and again and was given the option to reset, i.e. remove the two connections I had and set them up again. It's been impossible since. QBO and intuit in general makes it very, very easy to grow frustrated.

 

I have multicurrency setup, I'm choosing only GBP to start, but the same happens if I choose EUR. I keep getting this message, for days:

 

Something unexpected happened and we can’t connect to Revolut.

Try again in a few hours. (591)

Tried with different browsers; no dice. The whole authentication/authorization process with Revolut's app to allow this works just fine. Any help would be appreciated.

1 reply

A
Ashleigh1
July 13, 2022

Hello Joe222, 

 

Welcome to the Community page, 

 

We are currently aware of this Issue there is an investigation that the engineers are working on resolving, I have added you to the investigation and soon as there is any updates you will receive and email to update you. The next update will be around the 20/07/2022. in the meantime the workaround is to upload transactions using CSV file. 

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