Skip to main content
L
lindendavies
February 29, 2024
Question

Self Employed keeps asking me to connect a bank account when I already have

  • February 29, 2024
  • 1 reply
  • 0 views

As title really, keeps asking me to connect an account but I have already done so, keep dismissing the reminder but it keeps coming back no matter what! 

1 reply

G
GeorgiaC
February 29, 2024

Hi lindendavies, thanks for joining the Community. We'd be happy to help you with any banking needs in QuickBooks Self-Employed. 

 

Which bank provider(s) are you connected to in QuickBooks, and does the message appear in the app or on the web version (or both)? 

L
lindendaviesAuthor
February 29, 2024

The bank is Lloyds Bank, the message is only coming up on the website. 

G
GeorgiaC
February 29, 2024

Thanks lindendavies, we don't have any similar reports of this raised to with our banking team at the moment. 

 

Please confirm (copy & paste below) the exact message as it appears in QuickBooks so we can investigate further. Additionally, are transactions continuing to update as expected despite the message prompt? 

Terms & ConditionsAccessibility statement