Question

Self Employed keeps asking me to connect a bank account when I already have

7 replies
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As title really, keeps asking me to connect an account but I have already done so, keep dismissing the reminder but it keeps coming back no matter what!

QuickBooks Self-Employed

G

GeorgiaC

Hi lindendavies, thanks for joining the Community. We'd be happy to help you with any banking needs in QuickBooks Self-Employed.

Which bank provider(s) are you connected to in QuickBooks, and does the message appear in the app or on the web version (or both)?

L

lindendaviesAuthor

The bank is Lloyds Bank, the message is only coming up on the website.

G

GeorgiaC

Thanks lindendavies, we don't have any similar reports of this raised to with our banking team at the moment.

Please confirm (copy & paste below) the exact message as it appears in QuickBooks so we can investigate further. Additionally, are transactions continuing to update as expected despite the message prompt?

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