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March 15, 2020
Question

Since Friday, the direct feed for paypal banking updatessays "There’s a problem with this account connection" Error 355 which is quickbooks connection. Still not working.

  • March 15, 2020
  • 1 reply
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1 reply

katherinejoyceO
March 15, 2020

Welcome to the Community, @justin36. At the moment, our engineers are still working with Error 355 - ALL FI's (financial institution) on resolving this issue.

 

I'd recommend contacting our Customer Care Team to add your company detail to the list of affected users of INV-40802.

 

Here's how:

  1. Log in to your QuickBooks Online account.
  2. Click Help located in the upper right-hand corner.
  3. Select Contact Us.
  4. Enter your concern in the Ask a question (or tell us what’s wrong) field, then click Continue.
  5. Choose either Email or Chat method to contact support:

 

I'm always around here to help you more if you have additional questions. Feel free to message again.